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Patient Service Representative 1

Company: Change Healthcare
Location: Port Saint Lucie
Posted on: January 14, 2019

Job Description:

Transforming the future of healthcare isn't something we take lightly. It takes teams of the best and the brightest, working together to make an impact.As one of the largest healthcare technology companies in the U.S., we are a catalyst to accelerate the journey toward improved lives and healthier communities.Here at Change Healthcare, we're using our influence to drive positive changes across the industry, and we want motivated and passionate people like you to help us continue to bring new and innovative ideas to life.

If you're ready to embrace your passion and do what you love with a company that's committed to supporting your future, then you belong at Change Healthcare.Pursue purpose. Champion innovation. Earn trust. Be agile. Include all. Empower Your Future. Make a Difference.Patient Service Representative Job Description

The Patient Service Representative is responsible for most of the following responsibilities:



  • Answering Incoming Patient Calls
  • Conducting Outbound Calls to Patients and Physician offices
  • Answering Patient inquiries, using multiple system resources to research and resolve various issues.
  • Scheduling patients for appointments with physician office(s) following physician specific scripts and requirements.
  • Updating patient accounts as necessary, to include demographics and insurance
  • Building strong long lasting relationships with clients and patients
  • Providing reports to management staff regarding daily activities, process improvements, etc.
  • Other Duties as assigned


    Critical Skills needed for success in the position include:



    • Active listening skills
    • Ability to navigate multiple various computer systems
    • Ability to type 30+ WPM
    • Ability to work in an environment with little supervision needed
    • Ability to use Microsoft office applications such as Word, Excel and Outlook
    • Ability to work in a moderately noisy, fast pace and changing environment

      Join our team today where we are creating a better coordinated, increasingly collaborative, and more efficient healthcare system!

      Equal Opportunity/Affirmative Action Commitment

      All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

      Keywords: Change Healthcare, Port St. Lucie , Patient Service Representative 1, Sales , Port Saint Lucie, Florida

      Click here to apply!

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