Customer Service Representative- Located within 50 miles of Port St. Lucie, FL
Company: Teleperformance USA
Location: Port Saint Lucie
Posted on: September 15, 2023
Job Description:
Category : Customer Service/Support
Why You'll Choose UsTeleperformance is a strategic partner to the
world's leading companies, bringing solutions and enhancing
customer experience during each interaction. We are -the largest
interaction expert team in the market: multicultural, highly
skilled, and deeply knowledgeable, with a wide range of integrated
omnichannel solutions, technology, and the highest security
standards. For us, each interaction needs to be treated as unique.
-Benefits of working with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs -Your ImpactOur
customer service representatives are a very important part of our
family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go.yourself, you will discover your potential can take
you anywhere you want to go.Your ResponsibilitiesCustomer Service
Representatives field customer inquiries by finding innovative ways
to respond to varying questions, issues, and concerns. -
Connect with customers via
phone/email/chat/and or social media to resolve their questions or
concernsCalmly attempt to resolve and de-escalate any
issuesEscalate interactions when necessary and appropriateRespond
to requests for assistance and/or possible processing paymentsTrack
all call related information for auditing and reporting
purposesProvide feedback on call issues
- What We're Looking for
High School Diploma or equivalent18
years of age or olderProven call center experienceTyping 25
WPMProficient in PC operation and navigationHave excellent
communications skills, both oral and writtenAbility to work in a
constantly changing and fast paced environmentAbility to stay
composed and objectiveStrong listening skills -Being One of Our
PeopleIt is our mission to always provide an environment for our
employees that promotes happiness from the inside out. When you
work with us, you are valued and inspired to learn, to teach, and
to grow. We want you to come to work motivated to and proud to be
on our team. That's why we continually invest in creating
outstanding work experiences and endless development opportunities.
We want you to be and feel at your best, always. -Teleperformance
is an Equal Opportunity Employer -
Keywords: Teleperformance USA, Port St. Lucie , Customer Service Representative- Located within 50 miles of Port St. Lucie, FL, Sales , Port Saint Lucie, Florida
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