Tech Analyst II
Company: HCA Healthcare
Location: Port Saint Lucie
Posted on: January 24, 2023
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Job Description:
Description IntroductionAre you passionate about the patient
experience? At HCA Healthcare, we are committed to caring for
patients with purpose and integrity. We care like family!
Jump-start your career as a(an) Tech Analyst II today with HCA
Florida St. Lucie Hospital.BenefitsHCA Florida St. Lucie Hospital,
offers a total rewards package that supports the health, life,
career and retirement of our colleagues. The available plans and
programs include:
Learn more about Employee BenefitsNote: Eligibility for benefits
may vary by location.
Come join our team as a(an) Tech Analyst II. We care for our
community! Just last year, HCA Healthcare and our colleagues
donated $13.8 million dollars to charitable organizations. Apply
Today!Job Summary and QualificationsThe Technical Analyst II
implements and supports facility and division desktop equipment,
and is the key technical resource responding to end user desktop
incidents and requests reported to the Service Desk. Technical
Analyst II will also be responsible for mentoring, supporting and
training entry-level Technical Analysts. Problems beyond the scope
of their ability or responsibility are communicated in a timely
manner to senior-level support personnel. Support to other division
and facility IT personnel is provided, as warranted, and
participation in 24x7 on-call support is provided based on division
IT staff rotation.What you will do in this role:* Respond to and
resolve inquiries and requests for assistance with division or
facility computer systems, and provide a superior customer support
experience for division and facility users* You will analyze and
provide hands-on support for simple to moderate inquiries.* You
will log and track problems; review problem tracking databases*
Perform facility-based moves, adds, and changes (MACs), as needed*
You will maintain documentation for each incident or request, and
escalate complex problems to the next level of support per
documented proceduresQualifications you will need*Bachelor's degree
in information systems or a healthcare-related field is preferred*A
minimum of three years of IT experience is required*A+ and
Microsoft Product certifications are preferred*Valid state driver's
license is required50% Travel Required3 years experience Required
Years of Experience This role requires you to be fully vaccinated
for COVID-19 based on local, state and /or federal law or
regulations (unless a medical or religious exemption is approved).
people healthier tomorrows. We deliver information technology
strategy, support,
and solutions. ITG improve and enhance patient care and business
operations. We deliver services at
administrative locations, data centers, and hospitals. The
facilities we support are located in 20+ states
and the United Kingdom. Our team works to move healthcare forward.
We do this by
seeking, embracing, developing, and delivering technology for
patient care.
HCA Healthcare has been recognized as one of the World's Most
Ethical Companies by the Ethisphere Institute more than ten times.
In recent years, HCA Healthcare spent an estimated $3.7 billion in
cost for the
delivery of charitable care, uninsured discounts, and other
uncompensated expenses."The great hospitals will always put the
patient and the patient's family first, and the really great
institutions will provide care with warmth, compassion, and dignity
for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder If you are looking for an opportunity
that provides satisfaction and personal growth, we encourage you to
apply for our Tech Analyst II opening. We promptly review all
applications. Highly qualified candidates will be contacted for
interviews. Unlock the possibilities and apply today!We are an
equal opportunity employer and value diversity at our company. We
do not discriminate on the basis of race, religion, color, national
origin, gender, sexual orientation, age, marital status, veteran
status, or disability status.
Keywords: HCA Healthcare, Port St. Lucie , Tech Analyst II, Professions , Port Saint Lucie, Florida
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here to apply!
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