PortStLucieRecruiter
the smart solution for Port St. Lucie jobs

Inbound Travel Consultant

Company: Mommy Jobs Online
Location: Port Saint Lucie
Posted on: February 27, 2019

Job Description:

Inbound Travel Consultant Assisting Inbound Business Customers with their Corporate Travel Bookings. Must be professional and have previous international travel booking experience. We are the number one contact center and client relationship management company in the world. Founded in 1978, the Company operates nearly 83,000 computerized workstations, with more than 138,000 employees across 268 contact centers in 50 countries and conducts programs in more than 66 different languages and dialects on behalf of major international companies operating in various industries. We are a people company, our passion and dedication to the growth and success of our people can be seen in each one of our actions and initiatives. Duties/Responsibilities: Language/Communication Excellent written and oral communications Position will require inbound, outbound (callbacks), and email communications. Excellent telephone skills, including a professional demeanor portrayed to customers demonstrated through ability to ask probing questions, ability to communicate with sense of urgency Fluency and comprehension in the language requirements for the specific point of sale (spoken and written) Accent neutral verbal/written communication skills as verified by approved formal test Strong listening skills: active listening; able to appreciate the context of the business traveler experience Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for customer Minimum 1-year experience demonstrated use of these communications skills in prior experience Soft Skills: Travel savvy: Passion for travel Experience with travel reservations Solutions mindset: Passion to find the right solution for the customer (e.g., consultative skills), while also closing the sale and potentially up-selling the customer. Anticipate customer needs - displays a number of skills as applicable e.g., empathy, proactive recommendations, urgency, etc. Polished delivery: ability to communicate in a structured and effective manner Excellent time management: ability to multi-task to solve issue for customer, while managing time Quick learner: ability to ramp up quickly and act on feedback constructively De-escalate customer situations, manage customer expectations and follow-up on customer commitments Passion for service, one call resolution and tailoring the solution for the caller Technical Skills: Fast accurate typing skills Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows) Knowledge of Internet Explorer (ability to search for address locations while speaking to customers, navigate through multiple web applications and windows at one time on a single screen) General database searching skills High speed data entry speed and accuracy Ability to multitask in multiple windows of activity on computer screen Basic math skills (adding, subtracting and basic calculations) Geography skills (countries around the world, latitude, longitude or an aptitude to learn) International faring skills (or an aptitude to learn) Typing 35 wpm as verified by a formal test ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. Proficiency in a multi-system environment Qualifications: Experience, Education, and Certification: High school degree or equivalent (required) College degree preferred 1-2 years of experience with a corporate travel agency 2-3 years of experience with an airline reservations system 1-2 years of experience with international offerings Demonstrated high-level of skill in reservations, reissues / exchanges, ticketing and customer service Knowledge of international exchange rate calculation and taxes Able to assist in all aspects of arranging/booking travel including, air, rail, hotel, car and alternate ground transportation, Strong aptitude/understanding for exchanges Travel agency experience highly desired Experienced in telemarketing/sales 1-3 years GDS experience To Become A Member: Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. Please email us your resume after you register with your qualifications and work history. Please reference agent id code MJOLLauraLC on your registration submission. Please feel free to consult with us if you have further job related questions about our company at 14054186160.

Keywords: Mommy Jobs Online, Port St. Lucie , Inbound Travel Consultant, Other , Port Saint Lucie, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


"Guide" Telephone Representative (Remote)
Description: Guide Telephone Representative Remote Join ASSURANCE, and access our leading edge selling platform as an independent call concierge. The Guide telephone representative is responsible for ensuring (more...)
Company: Assurance
Location: Port Saint Lucie
Posted on: 03/24/2019

"Guide" Telephone Representative (Remote)
Description: Guide Telephone Representative Remote Join ASSURANCE, and access our leading edge selling platform as an independent call concierge. The Guide telephone representative is responsible for ensuring (more...)
Company: Assurance
Location: Boynton Beach
Posted on: 03/24/2019

Laundry Attendant - Washer (Part-Time) - Walt Disney World Swan and Dolphin Resort - - (19000TPC)
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Kissimmee
Posted on: 03/24/2019


"Guide" Telephone Representative (Remote)
Description: Guide Telephone Representative Remote Join ASSURANCE, and access our leading edge selling platform as an independent call concierge. The Guide telephone representative is responsible for ensuring (more...)
Company: Assurance
Location: Jupiter
Posted on: 03/24/2019

"Guide" Telephone Representative (Remote)
Description: Guide Telephone Representative Remote Join ASSURANCE, and access our leading edge selling platform as an independent call concierge. The Guide telephone representative is responsible for ensuring (more...)
Company: Assurance
Location: Titusville
Posted on: 03/24/2019

"Guide" Telephone Representative (Remote)
Description: Guide Telephone Representative Remote Join ASSURANCE, and access our leading edge selling platform as an independent call concierge. The Guide telephone representative is responsible for ensuring (more...)
Company: Assurance
Location: Melbourne
Posted on: 03/24/2019

Insurance Investigations
Description: Hiring experienced Private Investigators to conduct insurance-related surveillance. We are hiring for several areas of Florida. We
Company: On Track Investigations
Location: Port Saint Lucie
Posted on: 03/24/2019

Representatives Needed - Telecommute
Description: Nation's Premier Health Discount Program Company is looking for leaders -Customer service skills
Company: Ameriplan
Location: Port Saint Lucie
Posted on: 03/24/2019

Work from Home - Benefit Consultant (Will Train)
Description: Nation's Premier Health Programs Company is looking for leaders. This is a home based position. Our company
Company: JMS Benefits
Location: Kissimmee
Posted on: 03/24/2019

Landscape Labor
Description: Full-time Position Available in Lawn Maintenance - must have experience using a blower, weed eaters and edger's. Must be able to walk 6-8 miles per day and tolerate the
Company: Sampson Tree Service
Location: Port Saint Lucie
Posted on: 03/23/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Port St. Lucie RSS job feeds