Registration Assistant

Company: Indian River State College
Location: Port Saint Lucie
Posted on: September 2, 2024

Job Description:

Job DescriptionWorking at IRSC has its perks! In addition to helping drive change and having a positive impact by supporting our students, staff, and faculty, IRSC offers a benefits package:Wellness Wonders: Dive into a world of well-being with perks that nourish your body and soul. Health benefits that prioritize your fitness, mental health, and overall happiness await you with our employee only coverage paid by the college.Retirement Radiance: Picture your future shining as bright as your career! Our retirement benefits are designed to turn your golden years into a sunlit oasis. With robust plans and strategic investments, we're planting the seeds for your retirement bliss.Generous Time-Off Universe: Recharge and rejuvenate with ample vacation time, ensuring you return to work with newfound enthusiasm.Career Launchpad: Propel your career forward with projects that are not just tasks but missions, shaping industries and driving change.Join Our Team as a Registration Assistant!Are you passionate about helping students succeed? Do you thrive in a dynamic, fast-paced environment? If so, we have the perfect opportunity for you!Job Summary:Under direct supervision, you will play a crucial role in assisting students with registration, admission, and payments. Your responsibilities will include addressing student inquiries, processing applications and fees, evaluating documents, and providing essential clerical support.Key Responsibilities:

• Recruitment & Outreach: Assist with workshops and create engaging newsletters and flyers.
• Student Guidance: Direct students to the appropriate departments for admissions, course registration, and PERT testing.
• Application Support: Help students with applications, verify Florida residency, and evaluate high school transcripts.
• Payment Processing: Handle payments for college classes, tests, and other services, ensuring daily balances and secure transactions.
• Course Scheduling: Manage scheduling for vocational, supplemental, and non-credit courses, and process Dual Enrollment paperwork.
• Liaison Services: Act as a bridge for students seeking Advising, Financial Aid, and Career Transfer Services.
• Data Management: Enter and maintain student registration information, both electronically and in hard copy.
• Administrative Support: Assist counselors and advisors with clerical tasks, coordinate office workflows, and manage room usage.
• Communication: Answer and direct calls on a multi-line telephone system.
• Additional Duties: Perform other tasks as assigned to support the smooth operation of the college.Why Join Us?- Impactful Work: Make a difference in students' lives every day.- Collaborative Environment: Work with a dedicated team of professionals.- Growth Opportunities: Develop your skills and advance your career.If you are organized, detail-oriented, and committed to student success, we want to hear from you!The qualifications and skill requirements for this position include:The qualifications and skill requirements for this position include:
  • Associate's degree from an accredited institution;
  • Proven clerical work experience;
  • Documented work experience in the area of customer service;
  • Knowledge of proper telephone etiquette;
  • Ability to work with a diverse student population;
  • Proven experience with Microsoft Office and Windows applications;
  • Strong communication skills - both verbal and written;
  • Ability to work independently as well as with others and be self-motivated;
  • Ability to effectively handle multiple tasks at once;
  • Ability to maintain strict accuracy and be detail oriented.
  • As this position requires direct contact with college administrators, faculty, staff, general public and students on a regular basis, the ability to deal with all types of individuals professionally via telephone and in-person is extremely important;
  • Bilingual preferred.ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:The requirements for this position include, but are not limited to:
    • Assisting students with registration, admission, and payment processes;
    • Answering questions accurately and patiently about courses, degree programs, and admissions in person, throughe-mail, and during telephone conversations;
    • Demonstrating the ability to communicate effectively and professionally with a diverse student population;
    • Maintaining knowledge and staying abreast of any changes related to the services provided by the educational services division to facilitate a point of entry to the student;
    • Reviewing and interpreting program and student information for data input into a computerized system;
    • Consistently demonstrating sound professional judgment relative to individual students;
    • Understanding FERPA and the importance of student confidentiality.SPECIFIC DUTIES AND RESPONSIBILITIES:The specific duties and responsibilities for this position include, but are not limited to:
      • Providing up-to-date and accurate admissions, residency, course, and program information;
      • Processing applications and registrations for students enrolling in vocational, supplemental, and non-credit courses;
      • Serving as a liaison for students coming in to talk with advisors, Financial Aid and Career Transfer Services;
      • Assisting students in making appointments for various tests;
      • Updating student information in the computer and student files;
      • Processing registration and assisting counselors and advisors with various clerical tasks;
      • Filing documents and completing other clerical tasks;
      • Coordinating work flow to other offices;
      • Assisting with campus and division projects in the recruitment, retention and success of students;
      • Completing other duties and responsibilities as assigned;
      • Normal working hours for this position are Monday through Friday 8am-5pm with flexibility to cover other shifts as needed;
      • Flexible hours may be required during peak registration periods.PHYSICAL REQUIREMENTS:This position requires an ability to sit, stand, walk, bend, lift, reach up, stoop, and carry items occasionally in excess of twenty-five (25) pounds. It also requires manual dexterity to operate standard office machines, such as, copier, fax, calculator, telephone, and other equipment as necessary. IRSC expects its employees to follow proper safety standards while employed by the College.ClassificationStaffSupervisoryNoFLSA ExemptNoEmployment TypeRegularCompensation and Application DeadlinePay range starts at: $15.00/hour - All salary calculations start at the minimum salary and will be based on candidate's education and experience. - Open until filled. -

Keywords: Indian River State College, Port St. Lucie , Registration Assistant, Other , Port Saint Lucie, Florida