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Technology Lead II (US) / Payments - Scrum Master

Company: TD Bank, N.A.
Location: Port Saint Lucie
Posted on: January 24, 2023

Job Description:

Company Overview

About TD Bank, America's Most Convenient Bank -

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at approximately 1,300 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth -, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.tdbank.com. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

Department Overview

The Technology Lead II provides Technology Delivery leadership to small or mid-sized projects or workstreams across the organization, in alignment with the PPDOM (Project and Program Delivery Operating Model). The role is also accountable for end-to-end technology product roadmap delivery and leadership across all impacted technology areas, including design, development, testing & deployment and where possible, leveraging testing automation and continuous integration/deployment.

Job Description

Provides technology delivery leadership on initiatives of small-medium sizes and complexities, working in partnership with Business Owner, and overall Project/Program Delivery Lead
Applies Technology industry and TD-specific expertise, with TD application/infrastructure knowledge, and business acumen to deliver outstanding solutions to business problems
Accountable for alignment of technology solution with the Bank technology strategies and segment strategies (Target Operating Model Architecture end state), with support of Tech Owner oversight as needed
Oversees the execution of the technology strategy, while anticipating and prioritizing with the business owner, the impediments and technology risks for resolution.
Provides input to the prioritization of the product(s) backlog and roadmap.
Accountable for providing technology estimates in alignment with the Estimation Framework.
Builds and manages (formally or informally) a technology team responsible for business solution analysis, solution design, build, technical analysis, quality assurance, and release management, across the program/project
Coordinates the technology efforts across all CIO organizations, ITS, Architecture, TRMIS and other delivery partners for the project or workstream as assigned. If at a workstream level, will coordinate through project or program's overall Tech Owner.
Engages appropriate technology stakeholders to identify and drive required outcomes through effective stakeholder management.
Identifies, analyzes, and drives resolution of project risks and issues, working through the project structure, and reporting relationships in the Technology organization. Ensures issues are captured in post implementation reviews, to avoid recurrence.
Works with business leaders associated with assigned project or workstream as needed to confirm the solutions are functionality aligned with the product vision and that solution is fit-for-purpose.
Establishes a plan for all technology deployment(s) and works with coordinator across projects to align with the integrated plan. and meet the needs of assigned project/workstream.
Defines technology impacts of the project/workstream and accountable for technology delivery of the product roadmap as applicable.
Responsible for the consideration of future production support implications with a cost-effective design and quality solution, inclusive of application resiliency and availability.
Provides guidance to others on how to make optimal use of tools to improve the performance and quality of technology delivery.
Responsible to manage technology third-party vendors and Statements of Work with a focus on performance, quality and cost management as it relates to assigned project/workstream.
Applies continuous improvement practices, such as interaction retrospective, and continuous integration.
Accountable for detailed real time technology resource plans. Work with Technology Owner if one is assigned. Overall Oversight by Delivery Lead.
Accountable to document the assumptions for the project schedule and resourcing plans that align with the business outcomes.
Technology leader and decision maker on assigned initiatives
Ensures all technology teams and functions are providing estimates and updates to project schedule, outlining risks and issues, and driving remediation of tech risks, resolution of tech issues for assigned project/workstream
Accountable to the tech Owner to provide input and advice on all tech aspects of the assigned project/workstream, and to the Delivery Lead when scope of work is an entire project


Bachelor's Degree
5+ years of progressively senior experience in technology design, development, and delivery
Project delivery using formal methodologies
Understanding and application of technology trends (banking industry and overall best practices)
Strong relationship building, influence skills and ability to productively interact with all levels of leadership
Strong facilitation, communication and presentation skills with tech and business audiences
Ability to create/modify/communicate tech roadmap, and design/advocate for solutions that align to existing roadmaps
Sense of urgency, and ability to problem solve on the fly
Leadership of others, in formal and/or informal organization lines
Experience in app development/integration
Strong collaboration skills working with other workstreams or project teams to reach compromise in support of excellent delivery
Resource and project management experience highly preferred

  • Must be eligible for employment under regulatory standards applicable to the position.


    Preferred Qualifications:

    Project Manager or Agile related delivery experience.
    Certified Scrum Product Owner (CSPO) certification and project management experience considered an asset.
    Scaled Agile Framework (SAFe) certifications or experience operating in scaled agile delivery considered an asset.
    Financial experience with knowledge of Wires, Federal Reserve, ACH and/or Payment Systems.




    At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

    If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

    EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.

    Pay Range:

    $83,720 - $136,240 annually

Keywords: TD Bank, N.A., Port St. Lucie , Technology Lead II (US) / Payments - Scrum Master, Other , Port Saint Lucie, Florida

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