Health Services Nurse (NY license required)
Company: Change Healthcare
Location: Port Saint Lucie
Posted on: August 4, 2022
Overview of Position The Health Services RN position is in a
Managed Services organization (does not reside on Client/Practice
site). The RN telephonically assists and guides patients toward
self-management and behavior modifications that result in improved
patient outcomes. The RN is the primary point of contact,
coordinating with schedulers, pharmacists, providers of medical and
behavioral health care and social services. Success is measured in
terms of improved patient outcomes, prevention of patient adverse
events and unnecessary inpatient readmissions, satisfied customers,
meeting or exceeding quality measures, producing consistent and
high quality work and collaboration with other care team members.
Our ideal candidate is an experienced nurse, able to perform tasks
independently and once trained, without significant guidance. What
will be my duties and responsibilities in this job? Provides
Nursing support for health service providers via phone in areas
including but not necessarily limited to:
- Telephonic nurse triage services.
- Provide education to patients, deploying best practices and
standard workflow in their daily activities.
- Apply their expertise across the various areas of
responsibility, understand how their interactions with patients
affect customer satisfaction and is able to make recommendations to
- Apply established protocols, criteria and contract
- Coordination of the team approach to management of patient
- Analyze, investigate and resolve individual care quality,
coordination of care, service and access issues.
- Contact patients and providers regarding clinical needs for
continuity of care. What are the requirements needed for this
- 3+ years of relevant work experience, in related clinical,
managed healthcare or healthcare setting.
- New York RN License required.
- Schedule Options: Monday through Friday 8:30am-5pm.What other
skills/experience would be helpful to have?
- Excellent understanding of health-service related processes
relevant to assigned role and responsibilities.
- Strong analytical and interpersonal skills and ability to
interact with senior level clients, and high level of computer
- Very good knowledge of healthcare, government and insurance
industry trends. What are the working conditions and physical
requirements of this job?
- Office environment - work from home office.
- Solid internet connectivity.The Health Services Nurse is an
experienced nurse, able to perform tasks independently and, once
trained, without significant guidance. This person can provide
education to patients, deploying best practices and standard
workflow in their daily activities with the ability to apply their
expertise across the various areas of responsibility, understanding
how their interactions with patients affect customer satisfaction
and can make recommendations to improve processes.Join our team
today where we are creating a better coordinated, increasingly
collaborative, and more efficient healthcare system!COVID
Vaccination RequirementsWe remain committed to doing our part to
ensure the health, safety, and well-being of our team members and
our communities. As such, we require all employees to disclose
COVID-19 vaccination status prior to beginning employment and we
may require periodic testing for certain roles. In addition, some
roles require full COVID-19 vaccination as an essential job
function. Change Healthcare adheres to COVID-19 vaccination
regulations as well as all client COVID-19 vaccination requirements
and will obtain the necessary information from candidates prior to
employment to ensure compliance.Equal Opportunity/Affirmative
Action Statement Change Healthcare is an equal opportunity
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, genetic information, national
origin, disability, or veteran status. To read more about
employment discrimination protections under federal law, read EEO
is the Law at and the supplemental information at .If you need a
reasonable accommodation to assist with your application for
employment, please contact us by sending an email to
email@example.com "Applicant requesting
reasonable accommodation" as the subject. Resumes or CVs submitted
to this email box will not be accepted.Click here to view our pay
transparency nondiscrimination policy.California (US) Residents: By
submitting an application to Change Healthcare for consideration of
any employment opportunity, you acknowledge that you have read and
understood.Change Healthcare maintains a drug free workplace and
conducts pre-employment drug-testing, where applicable, in
accordance with federal, state and local laws.
Keywords: Change Healthcare, Port St. Lucie , Health Services Nurse (NY license required), Other , Port Saint Lucie, Florida
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