PortStLucieRecruiter Since 2001
the smart solution for Port St. Lucie jobs

Bilingual Call Center Representative

Company: Teleperformance
Location: Port Saint Lucie
Posted on: March 18, 2020

Job Description:

BEST PLACE FOR PEOPLE Join us in making connections. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. What You Will Do:

  • Responsible for all customer inquiries and questions
  • Provide excellent customer service at all times
  • Follow up to customer inquiries by taking specific action in a timely manner
  • Troubleshoot equipment and system problems
  • Problem solve to help customers resolve issues on first call
  • Enters data from customers into various software programs
  • Appropriately communicate with upset customers to resolve their inquiries
  • Thrives as a team player in a fast-paced, high-energy, change-oriented environment
  • Participates in additional training courses when needed
  • Performs other related duties and assignments as required and as assigned by supervisor
  • Exercise retention efforts when appropriate
  • Identify customers who are comparison-shopping and inquiring about contract terms
  • Assisting the customer with the correct price plan What You Will Bring:
    • 6 months Contact Center experience preferred
    • One year previous customer service experience required
    • Must be at least 18 years of age
    • Type 25 wpm
    • High School Graduate or GED
    • Logical problem solving skills and ability to multi-task
    • Proven oral and written communication skills
    • Must have availability to work various shifts
    • Ability to use Windows operating systems and navigate between various windows
    • Ability to work under pressure
    • Continuously demonstrate a high sense of urgency
    • Must have a keen sense of attention to detail, taking the initiative.
    • Must be able to pass a Federal Background Check and Drug testing
    • Possess a high level of Professionalism
    • Proven experience in overcoming unexpected difficulties and using logical problem solving skills.
    • Ability to understand and empathize with customer---s issues. Teleperformance offers outstanding support to our team. You are the reason for this company---s success and your well-being is our priority. We believe in nourishing your work life balance and making sure you are feeling loved. Our excellent medical benefits give you the opportunity to regularly check on your health, providing a solid health and financial security while our paid vacation leaves, flexible scheduling, and 401k Savings account can grant you the vacation you deserve while still working or after retirement. In Teleperformance, there are a lot more for you because we value YOU!

Keywords: Teleperformance, Port St. Lucie , Bilingual Call Center Representative, Other , Port Saint Lucie, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Registered Nurse PCU Observation Unit 10K Sign On FT Day
Description: Description Registered Professional Nurse AdventHealth Celebration Location Address: 400 Celebration Place, Celebration, FL Top Reasons to work at AdventHealth Celebration (more...)
Company: AdventHealth
Location: Kissimmee
Posted on: 04/10/2020

Dispatcher
Description: Overview: This position involves the scheduling of appointments between policyholders and PTIC associates to perform home inspections. The Dispatcher is responsible for handling inbound calls, generating (more...)
Company: People's Trust Insurance
Location: Deerfield Beach
Posted on: 04/10/2020

Entry Level Computer Programmer
Description: As the fastest growing employer of emerging tech talent across the U.S, Revature looks to hire over 300 innovative Entry Level Computer Programmers in the next 4 weeks.One day someone is going to ask (more...)
Company: Revature
Location: Boca Raton
Posted on: 04/10/2020


Respiratory Therapist FT
Description: Description br Respiratory Therapist -AdventHealth--Celebration -- Location Address:--Celebration ,Fl 34747 -- Top Reasons to work at AdventHealth--Celebration -- li Established in 1997 and now a (more...)
Company: AdventHealth
Location: Kissimmee
Posted on: 04/10/2020

Registered Nurse Float Pool 10K Sign On FT Nights
Description: Description Registered Nurse Float Pool AdventHealth Celebration Location Address: 400 Celebration Pl, Celebration, FL 34747 Top Reasons to work at AdventHealth Celebration (more...)
Company: AdventHealth
Location: Kissimmee
Posted on: 04/10/2020

Sr. Mgr., Quality (i)
Description: Job Description br br Company Description br br Since time began, the earth---s been a generous contributor to people---s well-being. We haven---t been around quite that long, but The Nature---s (more...)
Company: The Nature's Bounty Co.
Location: Boca Raton
Posted on: 04/10/2020

Microsoft Dynamics 365 Developer
Description: Job Title Microsoft Dynamics 365 Developer Job Location Boca Raton, FL Duration Expected 12 months contract with possible extension Qualifications Required 10 years of experience developing on the .Net (more...)
Company: Optimized Solutions Inc.
Location: Boca Raton
Posted on: 04/10/2020

Produce Associate
Description: Apply Job Title: Produce AssociateLocation: Retail Grocery Location Position Overview The produce associate is responsible for increasing customer confidence and loyalty by providing courteous and prompt (more...)
Company: Winn-Dixie
Location: Deerfield Beach
Posted on: 04/10/2020

Advanced Cardiothoracic Registered Nurse ICU FT Night
Description: Description Registered Professional Nurse AdventHealth Celebration Location Address: 400 Celebration Place, Celebration, FL Top Reasons to work at AdventHealth Celebration (more...)
Company: AdventHealth
Location: Kissimmee
Posted on: 04/10/2020

Product Designer
Description: Product Designer Gubagoo is a fast growing provider of messaging and commerce solutions for automotive dealers changing the future of how people find, buy and service their vehicles. Role We're looking (more...)
Company: Gubagoo, Inc
Location: Boca Raton
Posted on: 04/10/2020

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Port St. Lucie RSS job feeds