Customer Service Representative up to $13/hr
Location: Port Saint Lucie
Posted on: September 13, 2018
Job Summary New programs paying up to $13/hr - See our Recruiting Team for details!
DOING BUSINESS WITH PEOPLE, FOR PEOPLE.
Teleperformance is a global leader in providing exceptional omni-channel customer experiences since 1978. Our impacts are far-reaching, spanning over 62 countries and interacting with over 38% of the world s population. This kind of growth wouldn t have been possible without the dedication of our people who continue to provide outstanding customer service in every opportunity. Here, your success is our success.
Our Customer Service Representatives are a very important part of our family. You will be the eyes and ears for our team, fielding customer inquiries and finding innovative ways to respond. Working in a collaborative and engaging environment, you will have the chance to interact with people from all walks of life and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.
Duties/Responsibilities Your Responsibilities
Handle and carefully respond to all inbound and outbound customer inquiries
Provide excellent customer service through active listening
Work with confidential customer information and treat it sensitively
Aim to resolve issues on the first call by being proactive, patient, empathetic, and understanding
Appropriately communicate with customers
Compassionately handle sensitive situations surrounding healthcare needs, education, and prevention planning
Qualifications: What We re Looking for
Over 18 years of age
Ability to type 25 wpm
Ability to pass client specific testing
High School Graduate or GED
Comfort with desktop computer system
Proven oral & written communication skills
Fluent English due to the nature of the job
Compassionate customer service mindset
Ability to interact with various types of customers
What We Prefer
6 months Call Center/customer service experience preffered
Logical problem-solving skills
Availability to work various shifts
Ability to use Windows operating systems
Organization and work prioritization skills
Being One of Our People
It is our mission to always provide an environment for our employees that promotes happiness from the inside out. When you work with us, you are valued and inspired to learn, to teach, and to grow. We want you to come to work motivated to and proud to be on our team. That s why we continually invest in creating outstanding work experiences and endless development opportunities. We want you to be and feel at your best, always.
Teleperformance is an Equal Opportunity Employer
Teleperformance looks forward to hiring qualified applicants and we want all applicants to know the following: It has come to our attention that certain unscrupulous people are impersonating Teleperformance Recruiters. Teleperformance DOES NOT require an application fee, equipment fee, or any money, in order to apply for a job or become an employee of the company. Also, please note that any official email correspondence from Teleperformance Recruiters will ALWAYS come from a Teleperformance.com address. We DO NOT use personal email addresses to send official correspondence.
Associated topics: associate, call center associate, customer care, representante de servicio al cliente, representative, service representative, support, system support, technical assistant, technical support
Keywords: Teleperformance, Port St. Lucie, Customer Service Representative up to $13/hr, Human Resources, Port Saint Lucie, Florida
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