PortStLucieRecruiter
the smart solution for Port St. Lucie jobs

Reservation Sales Agent / Cruise Line Reservationist

Company: MJOL Jennifer Agnew
Location: Port Saint Lucie
Posted on: October 23, 2018

Job Description:

We are committed to our mission: Through excellence, we create once-in-a-lifetime experiences, every time. Our cruise lines mission guides our business to deliver once-in-a-lifetime experiences for our guests, care for our employees, remain stewards of the environment and operate in partnership with the people and organizations in the communities in which we do business. Our Corporate Team supports a fleet of 14 modern classic ships offers more than 500 sailings a year visiting all seven continents. PRIMARY FUNCTION: As a Work at Home Reservation Sales Agent, you will respond to a variety of inbound calls from Travel Professionals and consumers. You will utilize your superior customer service skills to build rapport, recommend and book cruises, Land and Sea Journeys, and options. Be a knowledgeable resource for travel professionals and consumers. Provide quality customer service on all calls. Maintain department's telephone service level goals. In this position, selected candidates will train and work from home. RESPONSIBILITIES: Apply professional customer service techniques in assisting travel professionals with the sale and booking of cruises and Land and Sea Journeys. Be a motivated self-starter, with the ability to achieve personal goals and support departmental objectives Provide superior customer service, answer all questions and be a knowledgeable resource for travel professionals and consumers. Proactively assist travel professionals and consumers with problems that might occur on a reservation and work across departments to provide seamless resolution. Provide customers accurate information consistent with department standards, document customer information, recap itinerary and advise of correct terms and conditions Any special projects as directed by the Supervisor or Manager of Reservations. REQUIREMENTS: Must have access to high speed broadband internet for business line connection. Must also have dedicated, quiet workspace in place of residence. Provide quality customer service on all calls Self-motivated by personal performance, self-starter and quick learner Ability to work independently and meet performance metrics, adherence and availability requirements Excellent communication and listening skills required Outstanding problem solving and decision making skills Must be detail oriented with excellent organizational skills Proficiency with Microsoft Office products, Outlook, website navigation and performance of key word searches, ability to distinguish colors in reservations computer system Previous sales or customer service experience required. Preferably in the travel or hospitality industry Flexibility of scheduling to work overtime, evenings until 7pm and weekends required. Schedule remains subject to change on a permanent or temporary basis should business needs require Benefits Time off benefits - 8 paid holidays, paid vacation and paid sick time Travel " Generous Cruise and Travel Privileges for you and your family Health - Complete benefit plans including medical, dental, vision and flexible spending accounts Wellness - Health and wellness programs include discounted health benefits and memberships Tuition Reimbursement - Up to 80% with a maximum of $2000 per fiscal year 401(k) - Company match of 33% on employees first 6% contribution with 100% vesting after 4 years of service Profit Sharing Plan - Eligible after 1 year of service Employee Stock Purchase Plan " Discount on Corporation stock Training - In-house Discover University courses on professional development Rewards & Incentives - Employee Recognition and Reward Programs; rideshare, financial commuter incentives; special employee discounts for local venues, banking services and retail stores Pay: $16.00 per hr. To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: MJOL Jennifer Agnew, Port St. Lucie , Reservation Sales Agent / Cruise Line Reservationist, Hospitality & Tourism , Port Saint Lucie, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: Melbourne
Posted on: 11/18/2018

Pastry Cook PART TIME Walt Disney World Swan and Dolphin Resort - Sheraton (180034FR)
Description: Heres To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International Inc.
Location: Kissimmee
Posted on: 11/18/2018

Customer Service Representative
Description: Job Locations US-FL-Melbourne Category Customer Service/Support Overview Provide personalized tax preparation software support through inbound phone calls and video customer service and technical support, (more...)
Company: Working Solutions
Location: Melbourne
Posted on: 11/18/2018


FUEL Cook AM Shift Walt Disney World Swan and Dolphin Resort - Sheraton (18002XPW)
Description: Heres To Your Journey with Sheraton With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. (more...)
Company: Marriott International, Inc.
Location: Kissimmee
Posted on: 11/18/2018

Delivery and Install Driver
Description: The Delivery and Install Driver provides warehouse and delivery support to a small branch location and assists with the set up and installation of machines as required. Will be responsible for performing (more...)
Company: Zeno Office Solutions
Location: Port Saint Lucie
Posted on: 11/17/2018

Delivery Driver (part or full time) with DoorDash - Make up to 18/hour
Description: No passengers. No bosses. Just you, your tunes, and the road. Sign up now and start making money Deliver food and other items from local merchants
Company: Doordash
Location: Port Saint Lucie
Posted on: 11/17/2018

Preseason Tax Professional
Description: Pre-season Tax Professional Seeking seasonal tax preparers to serve clients with diverse tax needs during the pre-season. H R Block pre-season tax professionals are responsible for preparing complete (more...)
Company: H&R BLOCK
Location: Palm Bay
Posted on: 11/18/2018

Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: Kissimmee
Posted on: 11/18/2018

College Graduates - Executive Team Leader (Assistant Manager) - Western, NJ (Rockaway/Hackettstown)
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Melbourne
Posted on: 11/17/2018

College Graduates - Executive Team Leader (Assistant Manager) - Lehigh Valley, Pennsylvania
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Melbourne
Posted on: 11/17/2018

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Port St. Lucie RSS job feeds