Veterinary Customer Service Representative

Company: Veterinary Medical Center of St. Lucie County
Location: Port Saint Lucie
Posted on: March 5, 2025

Job Description:

Company Description Veterinary Medical Center of St. Lucie County is a beautiful 10,000 sq foot 24-hour emergency veterinary hospital in St. Lucie, FL. Our veterinarians offer a broad spectrum of services to manage every facet of your pets health. We offer specialized emergency care as well as general practice and appointments. We also offer boarding, grooming, and an incredible dog daycare! Were looking for dedicated staff thats looking for a fun place to work in a fast-paced yet laid-back environment. Check us out at - Come visit us, you will not want to leave! - Job Description Job duties include, but are not limited to: Maintain the visual appeal of -the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether youre looking to just be a master of your role or trying to grow into that next career move, youll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications Were looking for: Experienced Receptionist with a minimum of 1-year veterinary experience - preferred Weekend availability - Open 24/7- rotating Holidays - required - Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator Highly organized and possess computer skills Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) - Employee Assistance Program - Paid Vacation and Sick Time for ALL Employees - Paid Bereavement Program - Paid Parental Leave Program - Competitive Compensation - Continuing Education Allowance (applies to licensed/registered/certified roles) Tuition Assistance Program - Access to a CVA/CVT/CVPM Partnership through Penn Foster - Career Development Opportunities - Referral Bonus Program for most positions! - Additional Benefits May Also Be Available -(i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc.) - - Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. - *Note some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit -. - Employment Type: Full Time

Keywords: Veterinary Medical Center of St. Lucie County, Port St. Lucie , Veterinary Customer Service Representative, Healthcare , Port Saint Lucie, Florida