Licensed Healthcare Insurance Agent
Company: Teleperformance Usa
Location: Port Saint Lucie
Posted on: November 17, 2023
Job Description:
Category : Customer Service/Support
Why Youll Choose UsTeleperformance is a strategic partner to the
worlds leading companies, bringing solutions and enhancing customer
experience during each interaction. We arethe largest interaction
expert team in the market: multicultural, highly skilled, and
deeply knowledgeable, with a wide range of integrated omnichannel
solutions, technology, and the highest security standards. For us,
each interaction needs to be treated as unique.Benefits of working
with TP include:
- Paid Training
- Competitive Wages
- Full Benefits (Medical, Dental, Vision, 401k and more)
- Paid Time Off
- Employee wellness and engagement programsYour ImpactOur
customer service representatives are a very important part of our
family. You will be the eyes and ears for our team, fielding
customer inquiries and finding innovative ways to respond. Working
in a collaborative and engaging environment, you will have the
chance to interact with people from all walks of life and no two
days will be the same. As you continue to grow and challenge
yourself, you will discover your potential can take you anywhere
you want to go.Your ResponsibilitiesCustomer Service
Representatives field customer inquiries by finding innovative ways
to respond to varying questions, issues, and concerns.
Connect with customers via
phone/email/chat/and or social media to resolve their questions or
concernsCalmly attempt to resolve and de-escalate any
issuesEscalate interactions when necessary and appropriateRespond
to requests for assistance and/or possible processing paymentsTrack
all call related information for auditing and reporting
purposesProvide feedback on call issuesWhat Were Looking for
High School Diploma or
equivalentActive Personal Lines License18 years of age or olderBe
proficient in PC operation and navigationAble to work
independentlyHave excellent communications skills, both oral and
writtenAbility to work in a constantly changing and fast paced
environmentAbility to stay composed and objectiveStrong listening
skillsBeing One of Our PeopleIt is our mission to always provide an
environment for our employees that promotes happiness from the
inside out. When you work with us, you are valued and inspired to
learn, to teach, and to grow. We want you to come to work motivated
to and proud to be on our team. Thats why we continually invest in
creating outstanding work experiences and endless development
opportunities. We want you to be and feel at your best,
always.Teleperformance is an Equal Opportunity Employerby
Jobble
Keywords: Teleperformance Usa, Port St. Lucie , Licensed Healthcare Insurance Agent, Healthcare , Port Saint Lucie, Florida
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