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Assistant General Manager

Company: Areas USA
Location: Port Saint Lucie
Posted on: January 11, 2022

Job Description:

Food and Beverage experience is a plus.PART ITitle:Assistant General ManagerReports To:General ManagerDepartment:Turnpike Food and Beverage/Retail OperationsStatus:ExemptDate:August 12, 2013/Rev. 07-2015PART IIBroad Functions:Assist the GM in the overall coordination, planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, in food and retail concepts in the turnpike plazas.PART IIIMain Duties & Responsibilities:

  • Understand completely all policies, procedures, standards, specifications, guidelines and training programs.
  • Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
  • Ensure that all food and products are consistently prepared and served according to the restaurants recipes, portioning, cooking and serving standards.
  • Ensure that all retail products are being displayed, purchased and sold according to standards set forth for the achievement of sales goals.
  • Help achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
  • Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with concepts policies and procedures.
  • Assist the GM in making employment and termination decisions.
  • Continually strive to develop staff in all areas of managerial and professional development.
  • Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
  • Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurants preventative maintenance programs.
  • Ensure that retail outlets are kept clean and merchandise is organized and displayed through personal inspection.
  • Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurants and retail concepts receiving policies and procedures.
  • Assist and coordinate with Managers the process of employee performance appraisals.
  • Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
  • Be knowledgeable of companys policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Assist the GM comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, retail outlets, employees and guests.
  • Work side-by-side with General Manager and assist him/her in developing strong relationships with the landlord/client, Developers, and Individual Brand Partners/Franchisees.
  • Work with GM and VP or Director of Ops in developing innovative solutions for positive, long-term transformations within the assigned property.
  • Other duties as assigned by GM and/or VP or Director of Operations of the property.PART IVSkills and Qualifications:
    • Bachelor Degree in Hospitality, Communications, Management or related field preferred or Associates Degree with at least five years of front and back of the house restaurant management. Same applies for concepts that are quick service operations.
    • Must have some retail management experience.
    • Be able to communicate and understand the predominant language(s) of the restaurants trading area.
    • Possess excellent communication skills.
    • Be able to lead a team of employees to reach company goals.
    • Possess excellent basic math skills and have the ability to operate a cash register or POS system.
    • Be able to work in a standing position for long periods of time (up to 8 hours).
    • Be able to reach, bend, stoop and frequently lift up to 50 pounds.
    • Must have the stamina to work 50+ hours per week.PART VPhysical Demands:The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the associate is regularly required to stand for long periods of time, use hands and fingers, communicate verbally, and hear. The associate is frequently required to reach with hands and arms, climb, balance, taste, and smell. The associate is also occasionally required to walk, stoop, kneel, crouch, crawl, and either lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.

Keywords: Areas USA, Port St. Lucie , Assistant General Manager, Executive , Port Saint Lucie, Florida

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